Please read these Terms & Conditions carefully before using ole99. By creating an account and accessing our platform, you agree to be bound by this agreement.
Age 21+ requirement and residency restrictions
Registration, verification, and account security
Deposit limits, withdrawal processing, and fees
Terms for promotions and wagering requirements
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account on ole99, accessing the platform, or using any of our services, you confirm that:
We reserve the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Amendments will be effective immediately upon posting to the website. It is your responsibility to review these Terms regularly. Continued use of the platform after amendments constitutes acceptance of the revised Terms.
You must be at least 21 years of age to register an account and use ole99 services. Online gambling is strictly prohibited for minors. We reserve the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be immediately closed, and any funds in the account will be forfeited.
Our services are intended for residents of Indonesia. You must be physically located within Indonesian territory at the time of account registration and gameplay. Use of VPN, proxy servers, or other location-masking technologies to circumvent geographic restrictions is strictly prohibited and will result in account termination.
You must have the legal capacity to enter into binding contracts under Indonesian law. You confirm that you are not:
Each player is permitted to hold only one account on ole99. Multiple accounts, duplicate accounts, or accounts registered under false identities are strictly prohibited. If we detect multiple accounts linked to the same person (through IP address, payment method, device fingerprint, or other means), we reserve the right to close all associated accounts and void any winnings.
To create an account on ole99, you must provide accurate, current, and complete information, including:
You agree to keep your registration information up to date. Failure to provide accurate information or failure to update information that changes may result in suspension of your account and inability to withdraw funds.
In accordance with international anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, ole99 requires all players to complete identity verification before processing withdrawals. You must submit:
KYC documents are typically reviewed within 24 hours. We may request additional information or documentation at our sole discretion. Your account will have restricted withdrawal privileges until KYC verification is completed successfully.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account will be deemed your responsibility, regardless of whether you authorized the activity. If you suspect unauthorized access to your account, you must notify our customer support team immediately at [email protected].
We strongly recommend enabling two-factor authentication (2FA) on your account for enhanced security. ole99 will never ask you for your password via email, phone, or live chat.
ole99 accepts deposits via the following methods for players in Indonesia:
All deposits must be made in Indonesian Rupiah (IDR). We do not accept deposits in foreign currencies. Minimum deposit amounts vary by payment method but typically start at Rp 50,000. Maximum single deposit limits are Rp 50,000,000 for bank transfers and Rp 10,000,000 for e-wallets, unless higher limits are approved for VIP members.
Deposits via bank transfer and e-wallet are typically credited to your account instantly. In rare cases, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, please contact customer support with your transaction reference number and payment proof.
ole99 does not charge any fees for deposits. However, your bank or e-wallet provider may charge their own transaction fees, which are beyond our control.
You confirm that all funds deposited into your ole99 account are from a legitimate source and are your own funds. Deposits made using stolen credit cards, fraudulent payment methods, or proceeds from illegal activity are strictly prohibited. We reserve the right to investigate the source of any deposit and to request supporting documentation. Failure to provide satisfactory proof may result in account closure and confiscation of funds.
Deposits must be made from a bank account or e-wallet registered in your own name. Third-party deposits (funds from someone else's account) are not permitted. If we detect that a deposit originated from a third-party account, the deposit will be refunded to the original source (minus any processing fees) and your account may be suspended pending investigation.
To request a withdrawal, you must:
Withdrawal requests are reviewed and processed according to the following schedule:
Most withdrawal requests are approved within 15 minutes. In certain cases (such as first-time withdrawals, large amounts, or security reviews), processing may take up to 72 hours. Withdrawals requested during weekends or Indonesian public holidays may experience delays due to bank processing schedules.
Standard withdrawal limits are:
VIP members may be eligible for increased withdrawal limits. Contact your VIP account manager for details.
ole99 does not charge fees for withdrawals. However, your receiving bank or e-wallet provider may charge their own fees. Withdrawals below Rp 500,000 may be subject to a nominal processing fee of Rp 10,000 to cover administrative costs.
Once a withdrawal request has been submitted, you may cancel it only if it has not yet been processed by our finance team. Processed withdrawals cannot be reversed. If you change your mind after submission but before processing, contact customer support immediately.
ole99 may offer various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback offers, free bets, and loyalty rewards. Each bonus is subject to its own specific terms and conditions, which will be clearly stated in the promotional offer. By accepting a bonus, you agree to comply with all applicable bonus terms.
Most bonuses are subject to wagering (rollover) requirements before the bonus funds and any winnings generated from them can be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., "10x wagering" means you must wager the bonus amount 10 times).
Example: If you receive a Rp 1,000,000 bonus with 10x wagering requirements, you must place total bets worth Rp 10,000,000 before the bonus becomes withdrawable.
Different games contribute different percentages toward wagering requirements:
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses repeatedly, betting patterns designed solely to meet wagering requirements with minimal risk, or colluding with other players to manipulate bonus terms, is strictly prohibited. We reserve the right to void bonuses, confiscate winnings, and close accounts engaged in bonus abuse.
When you have an active bonus in your account, a maximum bet limit applies. Exceeding this limit may result in forfeiture of the bonus and any associated winnings. The maximum bet with an active bonus is typically Rp 50,000 per spin/bet unless otherwise stated in the specific bonus terms.
All players must engage in fair play at all times. The following activities are strictly prohibited:
Any player found to be engaging in unfair play will have their account immediately suspended, all funds confiscated, and may face legal action.
In the event of a game malfunction, software error, or technical issue, all affected bets and game rounds will be void. We will refund stakes to affected players. We are not liable for any losses or missed winnings resulting from technical malfunctions beyond our control.
In the event of a dispute regarding gameplay, bet outcomes, or account issues, you must contact our customer support team at [email protected] within 30 days of the disputed event. We will investigate all disputes fairly and provide a written decision within 14 days. Our decision is final and binding.
ole99 is committed to promoting responsible gaming and protecting players from the potential harms of problem gambling. We provide the following responsible gaming tools:
If you feel that gambling is negatively affecting your life, finances, or relationships, please contact our support team immediately to discuss self-exclusion options or visit our Responsible Gaming page for resources and support contacts.
Remember: You must be 21 years or older to use ole99. Gambling should be entertainment, not a way to make money. Never gamble with money you cannot afford to lose.
To the fullest extent permitted by law, ole99 and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
Our total liability to you for all claims arising from your use of ole99 shall not exceed the total amount deposited into your account in the 12 months preceding the claim.
We reserve the right to suspend or permanently close your account at any time if:
Upon account closure, any remaining balance (excluding bonus funds and winnings from voided bets) will be returned to you via your verified withdrawal method, provided you are not in breach of these Terms.
You may also request voluntary account closure at any time by contacting customer support. All pending bets will be settled and your remaining balance returned within 7 business days.
All content on the ole99 platform, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of ole99 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any content on the platform without our prior written consent.
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms & Conditions. By using ole99, you consent to the processing of your personal data in accordance with our Privacy Policy.
We reserve the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. We will update the "Last Updated" date at the top of this document to reflect the date of the most recent revision.
It is your responsibility to review these Terms regularly. Your continued use of ole99 after changes are posted constitutes acceptance of the revised Terms.
These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these Terms or your use of ole99 shall be subject to the exclusive jurisdiction of the courts of Indonesia.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of our services, please contact us at:
Email: [email protected]
Customer Support: Available 24/7 via live chat and email
Language Support: English and Bahasa Indonesia
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and ole99 regarding your use of the platform and supersede any prior agreements or understandings.
By creating an account on ole99, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must not use our services.
Our customer support team is here to help clarify any aspect of our service agreement